Frequently asked questions
How do I know if I am registered?
You will receive an email confirming your acceptance into the race immediately after you register. You may also CLICK HERE and search online for your registration. Race # and Race Packet Pickup information for Grandma’s Marathon, the Garry Bjorklund Half Marathon and the William A. Irvin 5K will be emailed in early June.
There is an error on my confirmation email. What should I do?
To edit your registration, log into your Race Roster account, by CLICKING HERE. Once logged in select the “Menu” link in the upper right hand corner, and then select “Dashboard” under Participant.
You may also call the Grandma’s Marathon office at 218-727-0947 or email us at firstname.lastname@example.org to report the error.
I lost my confirmation email. What do I do?
Confirmations will only be emailed once. If you have lost your confirmation, bring a photo ID with you to race packet pickup and present it to a race official.
I am not able to make it to Race Packet Pickup. What are my options?
1. For a $25 per person fee (within the United States only) you can have your race packet delivered to you the week prior to the race. If you did not order this service on your entry form when you registered, call us at 218-727-0947 with your credit card or mail a letter of request with your address and check to Grandma’s Marathon, P.O. Box 16234, Duluth, MN 55816. The last day to request to have your packet mailed to you is May 31. Requests received after May 31 will not be accepted – NO EXCEPTIONS.
2. You may have someone else pick up your packet for you by following a few simple steps—complete the authorization (to be found at the bottom of your Race # email coming in June), and have your “friend” bring the printed, authorized confirmation to race packet pickup.
I am injured, pregnant or no longer able to attend the race, can I get a refund?
Entry fees are non-refundable. The only exception that will be made to our “no refund policy” is for those who are on active military duty and are deployed for service (a copy of deployment orders is required).
Can I defer my entry to next year?
No. Entry deferments are not permitted under any circumstances.
Can I transfer/sell my number to another person?
If you become injured or are no longer able to join us for Grandma’s Marathon weekend you may transfer your entry to another person for $26.95 + transaction fee (NOTE: The person you transfer the entry fee to will pay this fee). No transfers will be accepted after April 1, 2017.
IMPORTANT: This is the ONLY authorized way to transfer your entry to another person.
Running under another person’s name is strictly prohibited and will result in disqualification and jeopardize your participation in future Grandma’s Marathon events. Entry fees are non-refundable. If you choose to transfer your entry to another person, you are responsible for arranging payment for the entry with the person you are transferring it to.
To transfer your entry, log into your Race Roster account. Once logged in, select the ‘Transfer Request’ button on the left side of your dashboard screen and follow the prompts.”
I was not officially accepted into the race. Can I run the marathon/half marathon/5K anyway?
No. Only officially registered participants, volunteers and race officials are allowed on the Grandma’s Marathon, the Garry Bjorklund Half Marathon and William A. Irvin 5K race courses. If you do not have an official race number, volunteer T-shirt or race official credential you will be asked to leave the course.
Can I switch from the marathon to the half marathon?
You may not switch from the marathon to the half marathon. However, you may switch from the half marathon to the marathon if the race limit has not been met. Call or email us to arrange the switch.
Can I drive to the starting line and leave my car there?
No. There is no parking at the starting lines of Grandma’s Marathon or the Garry Bjorklund Half Marathon. The only way to ensure you get to the starting line in time for the official start of your race is to ride an official starting line shuttle bus. Buses to the starting line are for race participants only. You must have your race number visible to board the bus.
Do you have any suggestions on finding lodging for Grandma’s Marathon weekend?
We encourage participants to begin looking for lodging as early as possible. Accommodations become available throughout the year and are updated to this site every Monday afternoon starting in January 2017. The best way to secure a room is by calling the hotel. Many hotels do not take online booking for Grandma’s Marathon Weekend.
I want to volunteer! Who do I contact?
Volunteers are crucial to the success of Grandma’s Marathon. If you would like to lend a helping hand during marathon weekend, please call us at 218-727-0947 or email us at email@example.com.
Is Grandma’s Marathon a Boston qualifier?
Yes, Grandma’s Marathon is a qualifier for the Boston Marathon. Please keep your official race results magazine (mailed to you in the fall) to verify your qualifying time with Boston Marathon race officials.
Is there a course time limit?
Yes. At Grandma’s Marathon, we’re committed to providing the safest and most positive race day experience possible. Our time limits are set to ensure that runners are protected from vehicular traffic and have the aid station support they need to successfully complete the race.
Grandma’s Marathon = 7 hours (16 minute pace)
Garry Bjorklund Half Marathon = 3 hours 3 minutes (14 minute pace)
Do you have pace teams?
Yes. We have the fantastic Clif Bar Pace Team keeping you on track to reach your goal. Pacers will mark the following times for Grandma’s Marathon: 3:05, 3:15, 3:25, 3:35, 3:45, 4:00, 4:15, 4:30, 4:45, 5:00 and 5:30. Pacers will mark the following times for the Garry Bjorklund Half Marathon: 1:30, 1:40, 1:50, 2:00, 2:15, 2:30 and 2:45.
What is the Race Cancellation/Alteration Policy?
It is the primary goal of Grandma’s Marathon to ensure a safe event for all involved. We will not expose participants or the community as a whole to undue risk as a result of staging our event. There may be times when we feel it is unsafe to continue with the race. While we recognize the aspirations and commitment of those that have entered the race we will make decisions about the race based on the participation population as a whole. Furthermore, if the community resources are threatened we will act to protect them from unnecessary stress.
Specifically, when weather or other physical conditions present a danger to participants as a whole, we will maintain the right to cancel the race. Less threatening conditions could result in an alteration of the course or race length to promote a more safe result for the participants. These conditions will be recognized as “an act of God” and will not result in the refunding of race entry fees or future race credits. The staging of a race of this magnitude results in substantial expense prior to the actual race itself. Thus, in the event of a forced cancellation of the event, it is very likely that the financial impact on the race would not be any different than if the race was held without compromise.
The Medical Director, Executive Director, and Chairperson of the Board of Directors (by majority vote) will make the decision regarding the cancellation or alteration of the race. Prior to the race the Medical Director will apprise the runners of weather conditions and advise on how to adjust to them. The Executive Director will describe any course modifications. In the event of a course evacuation, marathon personnel or city of Duluth police will direct runners to designated shelter areas to await transport to the Duluth Entertainment Convention Center (DECC).
Severe thunderstorms with the threat of lightning that are forecasted to continue throughout the day of the event may result in cancellation of the event for all participants.
In case of the severe heat and humidity, the Medical Director, Executive Director, and Board of Directors Chairperson will have the authority to either cancel Grandma’s Marathon or shorten the length of the race to the half marathon distance. The Executive Director, Medical Director and Board of Directors Chairperson will make the decision no later than 4:30 p.m. on Thursday of race-week, to change the distance of the race.
In the event that a cancellation or alteration will take place, Grandma’s Marathon will advise participants through various traditional and non-traditional media channels on a timely basis.