Frequently asked questions
I have questions about the Virtual Race Result submission process.
Answers to your questions can be found here.
What is the deadline to submit my Virtual Race finisher time?
Participants can submit their finisher time through July 31, 2020.
How do I participate in your Virtual Race?
- If you registered for the 2020 races prior to the cancellation (on March 31) – You will automatically be entered into the virtual version of the race you registered for. No further action is required on your part to register for the Virtual Race.
- If you did not register for our 2020 races prior to the cancellation, registration closed on May 1.
Where can I find more information on the 2020 Race Weekend Cancellation due to the Coronavirus Disease (COVID-19)?
Any updates will be posted here on our website and communicated via all channels possible.
What is the Medical Director’s Statement regarding COVID-19?
“Grandma’s Marathon brings thousands of people from our community and the world together. This year, in the context of a global pandemic, it would be dangerous to host the marathon. A few asymptomatic runners, spectators or volunteers could transmit the virus to hundreds of others. Increased viral transmission would lead to spike in COVID-19 cases in our region, a percentage of which would cause severe illness, hospitalization and even death. This would have the potential to overwhelm our medical system and threatens the safety of our community. We expect the coronavirus outbreak to worsen this Spring. Models are predicting a surge of COVID-19 cases during the month of our marathon. On a typical year our marathon doubles the population of Duluth and can generate enough ill runners to consume all of Duluth’s medical resources. We expect Duluth’s hospitals and medical professionals to be under incredible stress this June. Recruiting volunteer physicians and nurses to staff for the marathon medical tent is unlikely. This June, Duluth’s doctors, nurses and hospital beds need to be available to treat critically ill coronavirus patients. Grandma’s Marathon promotes community and health. The best way to protect these is to cancel the 2020 marathon.”
Grandma’s Marathon medical director, Dr. Ben Nelson
Orthopedics & Sports Medicine Physician at Essentia Health
Can I exchange my jacket?
Yes, but please note that there is a delay in facilitating jacket exchanges at this time due to an inventory shortage. We are working with our suppliers to replenish our jacket inventory as soon as possible, however, quarantines and factory closings due to the Coronavirus have left us without a production timeline for now. With this said, we ask that you follow the steps below to help expedite the exchange process once we have more jackets in stock.
- CLICK HERE to complete the jacket exchange form.
- If you would like to exchange your jacket by mail prior to race weekend, please indicate this via the last question on the Google Form. Then, please ship your jacket back to us with a note indicating your name and a $7 check to cover the cost of shipping your new jacket to you. Our address is Grandma’s Marathon, P.O. Box 16234, Duluth, MN 55816.
- If you would like to exchange your jacket on-site at our office, please indicate this via the last question on the Google Form. We will be able to process local exchanges free of charge once we are able to return to the office after the Governor’s ban has been lifted.
- We are planning to have a few TBA dates for jacket exchange sites in the Twin Cities area later in the year. More to come.
Please email firstname.lastname@example.org if you have any questions. We truly appreciate your patience, and wish you the best of luck with your training!
How do I know if I am registered?
You will receive an email confirming your acceptance into the race immediately after you register. You may also CLICK HERE and search online for your registration. Race # and Race Packet Pickup information for Grandma’s Marathon, the Garry Bjorklund Half Marathon and the William A. Irvin 5K will be emailed in early June.
I need to update my registration information. What should I do?
I’m registered, but I’m not receiving email communications.
To edit your registration, follow these steps.
1. Log onto RaceRoster
2. Click the green Sign In button in the upper right corner of the page. Sign in to the Race Roster account that you created when you registered.
3. Click the word Menu in the upper right corner of the page.
4. On the drop-down menu, under the title “Participants”, select “Dashboard”. You will be taken to your personal participant dashboard.
5. Review the information under “Registration Details”.
6. To edit your address or email address, select the “EDIT REGISTRATION INFORMATION” button next to your name, edit your information and click “Submit”.
If you are having problems, please call the Grandma’s Marathon office at 218-727-0947 or email us at email@example.com .
I lost my Bib # email. What do I do?
Bib # emails will only be sent once. If you have lost your bib # email or did not receive it, bring a photo ID with you to race packet pickup and present it to a race official.
I am not able to make it to Race Packet Pickup. What are my options?
1. For a $25 per person fee (within the United States only) you can have your race packet delivered to you the week prior to the race. If you did not order this service on your entry form when you registered, call us at 218-727-0947 with your credit card or mail a letter of request with your address and check to Grandma’s Marathon, P.O. Box 16234, Duluth, MN 55816. The last day to request to have your packet mailed to you is May 20. Requests received after May 20, 2020 will not be accepted – NO EXCEPTIONS.
2. You may have someone else pick up your packet for you by following a few simple steps—complete the authorization (to be found at the bottom of your Bib # email coming in June), and have your “friend” bring the printed, authorized confirmation to race packet pickup.
I am injured, pregnant or no longer able to attend the race, can I get a refund?
Entry fees are non-refundable. The only exception that will be made to our “no refund policy” is for those who are on active military duty and are deployed for service (a copy of deployment orders is required).
Can I defer my entry to next year?
No. Entry deferments are not permitted under any circumstances.
Can I transfer/sell my number to another person?
If you become injured or are no longer able to join us for Grandma’s Marathon weekend you may transfer your entry to another person for $26.95 + transaction fee (NOTE: The person you transfer the entry fee to will pay this fee). No transfers will be accepted after May 1, 2020.
IMPORTANT: This is the ONLY authorized way to transfer your entry to another person.
Running under another person’s name is strictly prohibited and will result in disqualification and jeopardize your participation in future Grandma’s Marathon events. Entry fees are non-refundable. If you choose to transfer your entry to another person, you are responsible for arranging payment for the entry with the person you are transferring it to.
To transfer your entry, log into your Race Roster account. Once logged in, select the ‘Transfer Request’ button on the dashboard screen and follow the prompts.
I was not officially registered for the race. Can I run the marathon/half marathon/5K anyway?
No. Only officially registered participants, volunteers and race officials are allowed on the Grandma’s Marathon, the Garry Bjorklund Half Marathon and William A. Irvin 5K race courses. If you do not have an official race number, volunteer T-shirt or race official credential you will be asked to leave the course.
Can I switch from the marathon to the half marathon?
You may not switch from the marathon to the half marathon. However, you may switch from the half marathon to the marathon (upgrade) prior to June 1 (while spots remain). Log into your Race Roster account and initiate the upgrade.
Can I drive to the starting line and leave my car there?
No. There is no parking at the starting lines of Grandma’s Marathon or the Garry Bjorklund Half Marathon. The only way to ensure you get to the starting line in time for the official start of your race is to ride an official starting line shuttle bus or the train. Buses to the starting line are for race participants only. You must have your race number visible to board the bus.
Do you have any suggestions on finding lodging for Grandma’s Marathon weekend?
We encourage participants to begin looking for lodging as early as possible. Accommodations become available throughout the year and are updated on the Visit Duluth website every Monday afternoon starting in January. The best way to secure a room is by calling the hotel. Many hotels do not take online booking for Grandma’s Marathon Weekend.
I want to volunteer! Who do I contact?
Volunteers are crucial to the success of Grandma’s Marathon. If you would like to lend a helping hand during marathon weekend, please call us at 218-727-0947 or email us at firstname.lastname@example.org. More volunteer info here.
Is Grandma’s Marathon a Boston qualifier?
Yes, Grandma’s Marathon is a top qualifier for the Boston Marathon. Please keep your official race results email to verify your qualifying time with Boston Marathon race officials.
Is there a course time limit?
Yes. At Grandma’s Marathon, we’re committed to providing the safest and most positive race day experience possible. Our time limits are set to ensure that runners are protected from vehicular traffic and have the aid station support they need to successfully complete the race.
Grandma’s Marathon = 7 hours (16 minute pace)
Garry Bjorklund Half Marathon = 3 hours 3 minutes (14 minute pace)
William A. Irvin 5k = 1 hour 2 minutes (20 minute pace)
Are there Pace Teams?
Yes. We have experienced Pace Teams keeping you on track to reach your goal. Pacers will pace following times for Grandma’s Marathon: 3:00, 3:10, 3:20, 3:30, 3:40, 3:50, 4:00, 4:05, 4:20, 4:35, 4:50, 5:00, 5:30, 6:00.
Pacers will pace the following times for the Garry Bjorklund Half Marathon: 1:30, 1:40, 1:50, 2:00, 2:10, 2:20, 2:30 and 2:45.
Click here for more info on the Pace Teams.
What is the Race Cancellation/Alteration Policy?
It is the primary goal of Grandma’s Marathon to ensure a safe event for all involved. We will not expose participants or the community as a whole to undue risk as a result of staging our event. There may be times when we feel it is unsafe to continue with the race. While we recognize the aspirations and commitment of those that have entered the race we will make decisions about the race based on the participation population as a whole. Furthermore, if the community resources are threatened we will act to protect them from unnecessary stress.
Specifically, when weather or other physical conditions present a danger to participants as a whole, we will maintain the right to cancel the race. Less threatening conditions could result in an alteration of the course or race length to promote a more safe result for the participants. These conditions will be recognized as “an act of God” and will not result in the refunding of race entry fees or future race credits. The staging of a race of this magnitude results in substantial expense prior to the actual race itself. Thus, in the event of a forced cancellation of the event, it is very likely that the financial impact on the race would not be any different than if the race was held without compromise.
The Medical Director, Executive Director, and Chairperson of the Board of Directors (by majority vote) will make the decision regarding the cancellation or alteration of the race. Prior to the race the Medical Director will apprise the runners of weather conditions and advise on how to adjust to them. The Executive Director will describe any course modifications. In the event of a course evacuation, marathon personnel or city of Duluth police will direct runners to designated shelter areas to await transport to the Duluth Entertainment Convention Center (DECC).
Severe thunderstorms with the threat of lightning that are forecasted to continue throughout the day of the event may result in cancellation of the event for all participants.
In case of the severe heat and humidity, the Medical Director, Executive Director, and Board of Directors Chairperson will have the authority to either cancel Grandma’s Marathon or shorten the length of the race to the half marathon distance. The Executive Director, Medical Director and Board of Directors Chairperson will make the decision no later than 4:30 p.m. on Thursday of race-week, to change the distance of the race.
In the event that a cancellation or alteration will take place, Grandma’s Marathon will advise participants through various traditional and non-traditional media channels on a timely basis.
What aid/nutrition is available on the Grandma’s Marathon and Garry Bjorklund Half Marathon course?
Grandma’s Marathon Aid/Water Stations:
Located at miles 3, 5, 7, 9, 11, 13, 15, 17, 19, 20, 21, 22, 23, 24 & 25. Water and Powerade Ion4 (Mountain Berry Blast) is provided at all stations. Clif SHOT (Boston Crème Pie, Razz, Mocha, Citrus) are available at Mile 17. Fresh fruit will be available near mile 19 and 23.5.
Garry Bjorklund Half Marathon Aid/Water Stations:
Located at miles 2, 4, 6, 7, 8, 9, 10, 11 & 12. Water and Powerade Ion4 (Mountain Berry Blast) is provided at all stations. Clif SHOT (Boston Crème Pie, Razz, Mocha, Citrus) are available at Mile 4. Fresh Fruit will be available near mile 9.
Future Grandma’s Marathon dates:
June 20, 2020
June 19, 2021
June 18, 2022
June 17, 2023
June 22, 2024
June 21, 2025
June 20, 2026
June 19, 2027
June 17, 2028
June 16, 2029
June 22, 2030
June 21, 2031
June 19, 2032
June 18, 2033
June 17, 2034
June 16, 2035
June 21, 2036
June 20, 2037
June 19, 2038
June 18, 2039
June 16, 2040